Samsung Galaxy A5

Samsung Galaxy A5

I can't install an app - Samsung Galaxy A5

Cause 3 of 3: You haven't activated a Google account on your phone

If you haven't activated a Google account on your phone, you can't install apps.

Solution: Activate a Google account on your phone.

Step 1 of 9

Find "Google"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.

Step 2 of 9

Find "Google"

Press Accounts.

Step 3 of 9

Find "Google"

Press Add account.

Step 4 of 9

Find "Google"

Press Google.

Step 5 of 9

Start activation

Press Existing.

Step 6 of 9

Activate Google account

Key in the username for your Google account.
Press Password and key in the password for your Google account.

Step 7 of 9

Activate Google account

Press arrow right.

Step 8 of 9

Activate Google account

Press OK.
Follow the instructions on the display to select settings for your Google account.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Google"

Slide your finger down the display starting from the top edge of your phone.
Press the settings icon.
Press Accounts.
Press Add account.
Press Google.

2 Start activation

Press Existing.

3 Activate Google account

Key in the username for your Google account.
Press Password and key in the password for your Google account.
Press arrow right.
Press OK.
Follow the instructions on the display to select settings for your Google account.

4 Return to the home screen

Press the Home key to return to the home screen.

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