1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7090922-f-6ceee3b6-3165-44ad-8b5f-25133a2d59f0.png?width=202&height=452)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7090922-f-8d79b9d9-337c-4fc8-af1a-cc57dad8ff9f.png?width=202&height=452)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7090922-f-86c95242-b1df-406d-874a-9a4615a0de49.png?width=202&height=452)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7090922-f-ec3d228d-5724-43d7-9dd8-48b1a21569bc.png?width=202&height=452)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7090922-f-f5d06a6c-3be7-49de-a93b-d311ad17414d.png?width=202&height=452)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7090922-f-76cb5c55-64ae-460e-85cc-7a084a4a6bfc.png?width=202&height=452)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7090922-f-7bf202b6-1d13-44fe-ba38-cfb54a8d833e.png?width=202&height=452)
How would you rate your experience?
Thank you for your evaluation!
![](/Content/images/design_assets/vf-fb-logo.png)