Samsung Galaxy Note 4

Samsung Galaxy Note 4

I can't use Wi-Fi - Samsung Galaxy Note 4

Cause 2 of 6: You're connected to a Wi-Fi network, but you're not logged on

Some Wi-Fi networks require you to log on.

Solution: Open the browser on your phone and try to load a web page. The browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the display to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your phone and connect to the internet using the mobile network.

Step 1 of 9

Find "Internet"

Press Internet.

Step 2 of 9

Enter web address

Press the address bar.

Step 3 of 9

Enter web address

Key in the address of the required web page and press Go.

Step 4 of 9

Add current web page to bookmarks

Press the bookmarks icon.

Step 5 of 9

Add current web page to bookmarks

Press the add bookmark icon.

Step 6 of 9

Add current web page to bookmarks

Edit the name of the bookmark and press Save.

Step 7 of 9

Go to bookmark

Press the bookmarks icon.

Step 8 of 9

Go to bookmark

Press the required bookmark.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Internet"

Press Internet.

2 Enter web address

Press the address bar.
Key in the address of the required web page and press Go.

3 Add current web page to bookmarks

Press the bookmarks icon.
Press the add bookmark icon.
Edit the name of the bookmark and press Save.

4 Go to bookmark

Press the bookmarks icon.
Press the required bookmark.

5 Return to the home screen

Press the Home key to return to the home screen.

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