Samsung Galaxy Note 5

Samsung Galaxy Note 5

Android 5.1.1

I can't start my Samsung Galaxy Note 5 Android 5.1.1

Cause 5 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 14

Find "Screen lock type"

Slide your finger downwards starting from the top of the screen.

Step 2 of 14

Find "Screen lock type"

Press the settings icon.

Step 3 of 14

Find "Screen lock type"

Press Lock screen and security.

Step 4 of 14

Find "Screen lock type"

Press Screen lock type.

Step 5 of 14

Create phone lock code

Press Pattern.

Step 6 of 14

Create phone lock code

Slide your finger across the screen to connect at least four points and press CONTINUE.

Step 7 of 14

Create phone lock code

Repeat the selected phone lock code and press CONFIRM.

Step 8 of 14

Select PIN

Key in a four-digit PIN and press CONTINUE.

Step 9 of 14

Select PIN

Key in the PIN again and press OK.

Step 10 of 14

Select PIN

Press the required setting.

Step 11 of 14

Select PIN

Press DONE.

Step 12 of 14

Turn off use of phone lock code

Press Screen lock type and key in the current phone lock code.

Step 13 of 14

Turn off use of phone lock code

Press None.

Step 14 of 14

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Screen lock type"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen and security.
Press Screen lock type.

2 Create phone lock code

Press Pattern.
Slide your finger across the screen to connect at least four points and press CONTINUE.
Repeat the selected phone lock code and press CONFIRM.

3 Select PIN

Key in a four-digit PIN and press CONTINUE.
Key in the PIN again and press OK.
Press the required setting.
Press DONE.

4 Turn off use of phone lock code

Press Screen lock type and key in the current phone lock code.
Press None.

5 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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