Samsung Galaxy Note 5

Samsung Galaxy Note 5

Android 5.1.1

I can't make voice calls on my Samsung Galaxy Note 5 Android 5.1.1

Cause 12 of 12: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 8

Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Step 2 of 8

Find "Network operators"

Press the settings icon.

Step 3 of 8

Find "Network operators"

Press Mobile networks.

Step 4 of 8

Find "Network operators"

Press Network operators and your phone will search for networks.

Step 5 of 8

Choose network

If you want to select a network automatically, press Select automatically.

Step 6 of 8

Choose network

If you want to select a network manually, press Search networks.

Step 7 of 8

Choose network

Press the required network.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Press the settings icon.

Press Mobile networks.

Press Network operators and your phone will search for networks.

2 Choose network

If you want to select a network automatically, press Select automatically.

If you want to select a network manually, press Search networks.

Press the required network.

3 Return to the home screen

Press the Home key to return to the home screen.

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