1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7150824-f-bc591be7-8461-47df-ad90-854c9dd83bd7.png?width=210&height=458)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7150824-f-01cad80a-433d-4f47-bb59-e74de30e9bbd.png?width=210&height=458)
Press General management.
![](http://wmstatic.global.ssl.fastly.net/ml/7150824-f-66df240b-e3c3-4342-babe-68b626d39dda.png?width=210&height=458)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7150824-f-2f66c62a-593b-4708-b452-b9d0c1825c1e.png?width=210&height=458)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7150824-f-e4773e9a-f8a3-4875-b7e3-24b8e5b8bb9d.png?width=210&height=458)
2. Restore factory default settings
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7150824-f-ceb5cd31-7913-49b6-aca8-ebc65a7b6ad6.png?width=210&height=458)
Press Delete all. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7150824-f-22e5db5b-dbef-4540-b488-36a1181b4b8c.png?width=210&height=458)
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![](/Content/images/design_assets/vf-fb-logo.png)