Samsung Galaxy S24

Samsung Galaxy S24

Android 14

I can't start my Samsung Galaxy S24 Android 14

Cause 1 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 19

Find "Screen lock type"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 19

Find "Screen lock type"

Press the settings icon.

Step 3 of 19

Find "Screen lock type"

Press Lock screen and AOD.

Step 4 of 19

Find "Screen lock type"

Press Screen lock type.

Step 5 of 19

Create phone lock code using a fingerprint

Press Fingerprints.

Step 6 of 19

Create phone lock code using a fingerprint

Press Continue.

Step 7 of 19

Create phone lock code using a fingerprint

Press Next.

Step 8 of 19

Create phone lock code using a fingerprint

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Step 9 of 19

Create phone lock code using a fingerprint

Press Register.

Step 10 of 19

Create phone lock code using a fingerprint

Follow the instructions on the screen to create the phone lock code using your fingerprint.

Step 11 of 19

Create phone lock code using a fingerprint

Press Done.

Step 12 of 19

Create phone lock code using a fingerprint

Press Done.

Step 13 of 19

Create phone lock code using a fingerprint

Press the required settings to turn them on or off.

Step 14 of 19

Create phone lock code using a fingerprint

Press Done.

Step 15 of 19

Turn off use of phone lock code

Press Screen lock type and key in the additional phone lock code you created earlier.

Step 16 of 19

Turn off use of phone lock code

Press None.

Step 17 of 19

Turn off use of phone lock code

Press Remove data.

Step 18 of 19

Turn off use of phone lock code

Press Remove.

Step 19 of 19

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Screen lock type"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen and AOD.
Press Screen lock type.

2 Create phone lock code using a fingerprint

Press Fingerprints.
Press Continue.
Press Next.
Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.
Press Register.
Follow the instructions on the screen to create the phone lock code using your fingerprint.
Press Done.
Press Done.
Press the required settings to turn them on or off.
Press Done.

3 Turn off use of phone lock code

Press Screen lock type and key in the additional phone lock code you created earlier.
Press None.
Press Remove data.
Press Remove.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device