Samsung Galaxy S6

Samsung Galaxy S6

I can't access the internet - Samsung Galaxy S6

Cause 7 of 9: Mobile data is turned off on your phone

If you're trying to access the internet using the mobile network, mobile data needs to be turned on on your phone.

Solution: Turn on mobile data.

Step 1 of 2

Turn mobile data on or off

Slide your finger down the display starting from the top edge of your phone.
Press the mobile data icon to turn the function on or off.

Step 2 of 2

Return to the home screen

Press the Home key to return to the home screen.

1 Turn mobile data on or off

Slide your finger down the display starting from the top edge of your phone.
Press the mobile data icon to turn the function on or off.

2 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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