Samsung Galaxy S7

Samsung Galaxy S7

Android 7.0

I can't start my Samsung Galaxy S7 Android 7.0

Cause 5 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 12

Find "Lock screen and security"

Slide your finger downwards starting from the top of the screen.

Step 2 of 12

Find "Lock screen and security"

Press the settings icon.

Step 3 of 12

Find "Lock screen and security"

Press Lock screen and security.

Step 4 of 12

Create phone lock code using a fingerprint

Press Fingerprints.

Step 5 of 12

Create phone lock code using a fingerprint

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Step 6 of 12

Create phone lock code using a fingerprint

Follow the instructions on the screen to create the phone lock code using your fingerprint.

Step 7 of 12

Create phone lock code using a fingerprint

Press DONE.

Step 8 of 12

Turn off use of phone lock code

Press Screen lock type and key in the current phone lock code.

Step 9 of 12

Turn off use of phone lock code

Press None and follow the instructions on the screen to turn off use of phone lock code.

Step 10 of 12

Turn off use of phone lock code

Press REMOVE FINGERPRINTS.

Step 11 of 12

Turn off use of phone lock code

Press REMOVE.

Step 12 of 12

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Lock screen and security"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen and security.

2 Create phone lock code using a fingerprint

Press Fingerprints.
Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.
Follow the instructions on the screen to create the phone lock code using your fingerprint.
Press DONE.

3 Turn off use of phone lock code

Press Screen lock type and key in the current phone lock code.
Press None and follow the instructions on the screen to turn off use of phone lock code.
Press REMOVE FINGERPRINTS.
Press REMOVE.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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