Basic use
Explore
Change settings
Specifications
Cause 1 of 3: 3G isn't selected as network mode
You can select which network modes your tablet can connect to. If your tablet is connected to a 2G network, you can't make video calls.
Solution: Select 3G as network mode.
Find "Network mode"
Press the menu icon.
Press Settings.
Press More....
Press Mobile networks.
Press Network mode.
Select network mode
Press GSM/WCDMA (Auto mode), GSM only or WCDMA only.
Exit
Press the home icon to return to standby mode.
Or select...
Are you ready to upgrade your device? Check out our latest mobile phones