Samsung Galaxy Tab 2 10.1

Samsung Galaxy Tab 2 10.1

I can't use one of my apps - Samsung Galaxy Tab 2 10.1

Cause 4 of 7: There's no internet connection

Some apps require an internet connection to run correctly

Solution: Check if you can access the internet by loading a web page in the tablet browser. If you can't access the internet, you need to use the troubleshooting guide that solves your problem with accessing the internet.

Step 1 of 11

Find "Internet"

Press the menu icon.

Step 2 of 11

Find "Internet"

Press Internet.

Samsung Galaxy Tab 2 10.1
Step 3 of 11

Use browser

Follow the steps below to use the browser.

Step 4 of 11

Enter web address

Press the address bar.

Step 5 of 11

Enter web address

Key in the address of the required web page and press Go.

Step 6 of 11

Add current web page to your bookmarks

Press the settings icon.

Step 7 of 11

Add current web page to your bookmarks

Press Add bookmark.
Edit the name of the bookmark.

Step 8 of 11

Add current web page to your bookmarks

Press OK to save the bookmark.

Step 9 of 11

Go to bookmark

Press the bookmarks icon.

Step 10 of 11

Go to bookmark

Press the required bookmark.

Step 11 of 11

Exit

Press the home icon to return to standby mode.

1 Find "Internet"

Press the menu icon.
Press Internet.

2 Use browser

Follow the steps below to use the browser.
Samsung Galaxy Tab 2 10.1

3 Enter web address

Press the address bar.
Key in the address of the required web page and press Go.

4 Add current web page to your bookmarks

Press the settings icon.
Press Add bookmark.
Edit the name of the bookmark.
Press OK to save the bookmark.

5 Go to bookmark

Press the bookmarks icon.
Press the required bookmark.

6 Exit

Press the home icon to return to standby mode.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device