Samsung Galaxy Tab 3 10.1

Samsung Galaxy Tab 3 10.1

I can't send and receive picture messages - Samsung Galaxy Tab 3 10.1

Cause 1 of 5: There's an error at the receiving end

If you have problems sending picture messages to a specific recipient, the error might be at the receiving end.

Solution: Send a picture message to another recipient to check if the error is at the receiving end.

Step 1 of 15

Create picture message

Press Messaging.

Step 2 of 15

Create picture message

Press the new message icon.

Step 3 of 15

Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

Step 4 of 15

Write the text

Press Enter message.
Write the text for your picture message.

Step 5 of 15

Insert pictures, video clips and audio files

Press the attachment icon.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

Step 6 of 15

4a - Insert picture

Press Image.
Go to the required folder.

Step 7 of 15

4a - Insert picture

Press the required picture to select it.

Step 8 of 15

4a - Insert picture

Press Done.

Step 9 of 15

4b - Insert video clip

Press Video.
Go to the required folder.

Step 10 of 15

4b - Insert video clip

Press the required video clip.

Step 11 of 15

4c - Insert audio file

Press Audio.
Go to the required folder.

Step 12 of 15

4c - Insert audio file

Press the field next to the required audio file.

Step 13 of 15

4c - Insert audio file

Press Done.

Step 14 of 15

Send the picture message

Press the send icon when you've finished your picture message.

Step 15 of 15

Return to the home screen

Press the Home key to return to the home screen.

1 Create picture message

Press Messaging.
Press the new message icon.

2 Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

3 Write the text

Press Enter message.
Write the text for your picture message.

4 Insert pictures, video clips and audio files

Press the attachment icon.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

5 4a - Insert picture

Press Image.
Go to the required folder.
Press the required picture to select it.
Press Done.

6 4b - Insert video clip

Press Video.
Go to the required folder.
Press the required video clip.

7 4c - Insert audio file

Press Audio.
Go to the required folder.
Press the field next to the required audio file.
Press Done.

8 Send the picture message

Press the send icon when you've finished your picture message.

9 Return to the home screen

Press the Home key to return to the home screen.

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