Samsung Galaxy Tab 3 10.1

Samsung Galaxy Tab 3 10.1

I can't use one of my apps - Samsung Galaxy Tab 3 10.1

Cause 3 of 6: There's no internet connection

Some apps require an internet connection to run correctly

Solution: Check if you can access the internet by loading a web page in the tablet browser. If you can't access the internet, you need to use the troubleshooting guide that solves your problem with accessing the internet.

Step 1 of 8

Find "Internet"

Press Internet.

Step 2 of 8

Enter web address

Press the address bar.

Step 3 of 8

Enter web address

Key in the address of the required web page and press Go.

Step 4 of 8

Add current web page to bookmarks

Press the add bookmark icon.
Edit the name of the bookmark.

Step 5 of 8

Add current web page to bookmarks

Press OK.

Step 6 of 8

Go to bookmark

Press the bookmarks icon.

Step 7 of 8

Go to bookmark

Press the required bookmark.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Internet"

Press Internet.

2 Enter web address

Press the address bar.
Key in the address of the required web page and press Go.

3 Add current web page to bookmarks

Press the add bookmark icon.
Edit the name of the bookmark.
Press OK.

4 Go to bookmark

Press the bookmarks icon.
Press the required bookmark.

5 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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