Samsung Galaxy Tab A

Samsung Galaxy Tab A

I can't turn on my tablet - Samsung Galaxy Tab A

Cause 8 of 10: The lock code is turned on

The lock code is used to protect your tablet from unauthorised use. When the lock code is turned on, it needs to be entered every time you turn on your tablet.

Solution: Key in the lock code. You can now turn off the lock code. If you've forgotten the lock code, contact the tablet manufacturer for assistance.

Step 1 of 19

Find "Screen lock type"

Slide your finger down the display starting from the top edge of your tablet.
Press the settings icon.

Step 2 of 19

Find "Screen lock type"

Press Lock screen and security.

Step 3 of 19

Find "Screen lock type"

Press Screen lock type.

Samsung Galaxy Tab A

Samsung Galaxy Tab A

Samsung Galaxy Tab A

Step 4 of 19

Select option

You can create several types of lock codes. The steps below describe three examples:
Create lock code using a pattern, go to 2a.
Create lock code using a PIN, go to 2b.

Step 5 of 19

2a - Create lock code using a pattern

Press Pattern.

Step 6 of 19

2a - Create lock code using a pattern

Press and drag a point to connect at least four points.

Step 7 of 19

2a - Create lock code using a pattern

Press CONTINUE.
Repeat the selected lock code to confirm.

Step 8 of 19

2a - Create lock code using a pattern

Press CONFIRM.

Step 9 of 19

2a - Create lock code using a pattern

Key in a four-digit PIN and press CONTINUE.

Step 10 of 19

2a - Create lock code using a pattern

Key in the PIN again and press OK.

Step 11 of 19

2a - Create lock code using a pattern

Press the required setting.

Step 12 of 19

2a - Create lock code using a pattern

Press DONE.

Step 13 of 19

2b - Create lock code using a PIN

Press PIN.

Step 14 of 19

2b - Create lock code using a PIN

Key in the required lock code and press CONTINUE.

Step 15 of 19

2b - Create lock code using a PIN

Key in the lock code again and press OK.

Step 16 of 19

2b - Create lock code using a PIN

Press the required setting.

Step 17 of 19

2b - Create lock code using a PIN

Press DONE.

Step 18 of 19

Turn off use of lock code

Press None.

Step 19 of 19

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Screen lock type"

Slide your finger down the display starting from the top edge of your tablet.
Press the settings icon.

Press Lock screen and security.

Press Screen lock type.

2 Select option

You can create several types of lock codes. The steps below describe three examples:
Create lock code using a pattern, go to 2a.
Create lock code using a PIN, go to 2b.

Samsung Galaxy Tab A

3 2a - Create lock code using a pattern

Press Pattern.

Press and drag a point to connect at least four points.

Press CONTINUE.
Repeat the selected lock code to confirm.

Press CONFIRM.

Key in a four-digit PIN and press CONTINUE.

Key in the PIN again and press OK.

Press the required setting.

Press DONE.

4 2b - Create lock code using a PIN

Press PIN.

Key in the required lock code and press CONTINUE.

Key in the lock code again and press OK.

Press the required setting.

Press DONE.

5 Turn off use of lock code

Press None.

6 Return to the home screen

Press the Home key to return to the home screen.

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