Sony Xperia XZ Premium

Sony Xperia XZ Premium

Android 7.1

I can't start my Sony Xperia XZ Premium Android 7.1

Cause 5 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 14

Find "Screen lock"

Slide your finger downwards starting from the top of the screen.

Step 2 of 14

Find "Screen lock"

Press the settings icon.

Step 3 of 14

Find "Screen lock"

Press Lock screen & security.

Step 4 of 14

Find "Screen lock"

Press Screen lock.

Step 5 of 14

Create phone lock code

Press Pattern.

Step 6 of 14

Create phone lock code

Press the required setting.

Step 7 of 14

Create phone lock code

Slide your finger across the screen to connect at least four points and press CONTINUE.

Step 8 of 14

Create phone lock code

Repeat the selected phone lock code and press CONFIRM.

Step 9 of 14

Create phone lock code

Press the required setting.

Step 10 of 14

Create phone lock code

Press DONE.

Step 11 of 14

Turn off use of phone lock code

Press Screen lock and key in the current phone lock code.

Step 12 of 14

Turn off use of phone lock code

Press None.

Step 13 of 14

Turn off use of phone lock code

Press YES, REMOVE.

Step 14 of 14

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Screen lock"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Lock screen & security.
Press Screen lock.

2 Create phone lock code

Press Pattern.
Press the required setting.
Slide your finger across the screen to connect at least four points and press CONTINUE.
Repeat the selected phone lock code and press CONFIRM.
Press the required setting.
Press DONE.

3 Turn off use of phone lock code

Press Screen lock and key in the current phone lock code.
Press None.
Press YES, REMOVE.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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