Sony Xperia Z5

Sony Xperia Z5

Android 5.1.1

I can't make voice calls on my Sony Xperia Z5 Android 5.1.1

Cause 12 of 12: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 9

Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Step 2 of 9

Find "Network operators"

Press the settings icon.

Step 3 of 9

Find "Network operators"

Press More.

Step 4 of 9

Find "Network operators"

Press Mobile networks.

Step 5 of 9

Find "Network operators"

Press Network operators and your phone will search for networks.

Step 6 of 9

Select network automatically

Press Search mode.

Step 7 of 9

Select network automatically

Press Automatic.

Step 8 of 9

Select network manually

Press the required network.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Press the settings icon.

Press More.

Press Mobile networks.

Press Network operators and your phone will search for networks.

2 Select network automatically

Press Search mode.

Press Automatic.

3 Select network manually

Press the required network.

4 Return to the home screen

Press the Home key to return to the home screen.

Are you ready to upgrade your device? Check out our latest mobile phones