Vodafone Pocket WiFi® 5 (M7350) 4G

Vodafone Pocket WiFi® 5 (M7350) 4G

I can't turn on my Vodafone Pocket WiFi® 5 (M7350) 4G Windows 11

Cause 2 of 3: Your router isn't assembled correctly

To turn on your router, it needs to be assembled correctly.

Solution: See how to assemble the router correctly.

Step 1 of 29

Remove back cover

Turn the back of your router towards you. Take hold of the bottom left corner of the back cover and remove it.

Step 2 of 29

Insert SIM

Slide the cover for the SIM holder right and open it.

Step 3 of 29

Insert SIM

Turn your SIM so that the angled corner is pointing to the top right and place your SIM in the SIM holder.

Step 4 of 29

Insert SIM

Close the cover over your SIM and slide it left to lock it.

Step 5 of 29

Insert battery

Place the battery in your router (right side first), matching the battery contacts with the router contacts, and press the battery into place.

Step 6 of 29

Replace back cover

Place the back cover on your router and press it into place.

Step 7 of 29

Turn on your router

Press and hold On/Off until your router is turned on.

Step 8 of 29

See the router login information

Press the "MENU" key the necessary number of times to select "Device Info".

Step 9 of 29

See the router login information

Press On/Off.

Step 10 of 29

See the router login information

The login information is displayed.

Step 11 of 29

See the router login information

You can also find the login information on the inside of your router.

Step 12 of 29

Establish a connection to the internet

Do the following on your computer: Click the menu field.

Step 13 of 29

Establish a connection to the internet

Click arrow right next to the Wi-Fi icon.

Step 14 of 29

Establish a connection to the internet

Click the name of your Wi-Fi hotspot.

Step 15 of 29

Establish a connection to the internet

Click Connect.

Step 16 of 29

Establish a connection to the internet

Key in the Wi-Fi password for your Wi-Fi hotspot and click Next.

Step 17 of 29

Start configuration of your router

Open an internet browser on your computer and go to tplinkmifi.net.

Step 18 of 29

Create password for the router web interface

Click New Password and key in the required password.

Step 19 of 29

Create password for the router web interface

Click Confirm Password and key in the selected password again.

Step 20 of 29

Create password for the router web interface

Click Let's Get Started.

Step 21 of 29

Enter your PIN

If your SIM is protected by a PIN, click the field next to "PIN:" and key in your PIN.

Step 22 of 29

Enter your PIN

Click Apply.

Step 23 of 29

Choose time zone

Click the drop down list next to "Time Zone:".

Step 24 of 29

Choose time zone

Click the required setting.

Step 25 of 29

Choose time zone

Click Next.

Step 26 of 29

Change name and password for your Wi-Fi hotspot

Click Next.

Step 27 of 29

Change name and password for your Wi-Fi hotspot

Follow the instructions on the screen to change name and password for your router's Wi-Fi hotspot.

Step 28 of 29

Change name and password for your Wi-Fi hotspot

Click Next.

Step 29 of 29

Finish setting up your router

Click Finish.

1 Remove back cover

Turn the back of your router towards you. Take hold of the bottom left corner of the back cover and remove it.

2 Insert SIM

Slide the cover for the SIM holder right and open it.
Please note that your router only supports nano SIMs.
Turn your SIM so that the angled corner is pointing to the top right and place your SIM in the SIM holder.
Close the cover over your SIM and slide it left to lock it.

3 Insert battery

Place the battery in your router (right side first), matching the battery contacts with the router contacts, and press the battery into place.

4 Replace back cover

Place the back cover on your router and press it into place.

5 Turn on your router

Press and hold On/Off until your router is turned on.

6 See the router login information

Press the "MENU" key the necessary number of times to select "Device Info".
Press On/Off.
The login information is displayed.
You can also find the login information on the inside of your router.

7 Establish a connection to the internet

Do the following on your computer: Click the menu field.
Click arrow right next to the Wi-Fi icon.
Click the name of your Wi-Fi hotspot.
Click Connect.
Key in the Wi-Fi password for your Wi-Fi hotspot and click Next.

8 Start configuration of your router

Open an internet browser on your computer and go to tplinkmifi.net.

9 Create password for the router web interface

Click New Password and key in the required password.
Click Confirm Password and key in the selected password again.
Click Let's Get Started.

10 Enter your PIN

If your SIM is protected by a PIN, click the field next to "PIN:" and key in your PIN.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting customer services. Please note: If you key in the wrong PUK ten times in a row, your SIM will be blocked permanently. In this case, you need a new SIM from Vodafone.
Click Apply.

11 Choose time zone

Click the drop down list next to "Time Zone:".
Click the required setting.
Click Next.

12 Change name and password for your Wi-Fi hotspot

Click Next.
Follow the instructions on the screen to change name and password for your router's Wi-Fi hotspot.
For security reasons, it's recommend that you change your router's default password. If you change name or password, the internet connection is ended and you need to establish a wireless internet connection again with the new settings. You can also change name and change password of your router's Wi-Fi hotspot after you've finished setting up your router.
Click Next.

13 Finish setting up your router

Click Finish.

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