Alcatel 1

Alcatel 1

Android 8.1 (Go edition)

I can't make voice calls on my Alcatel 1 Android 8.1 (Go edition)

Cause 12 of 12: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 10

Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Step 2 of 10

Find "Network operators"

Press the settings icon.

Step 3 of 10

Find "Network operators"

Press Network & connection.

Step 4 of 10

Find "Network operators"

Press Mobile network.

Step 5 of 10

Find "Network operators"

Press Network operators.

Step 6 of 10

Select network manually

If you want to select a network manually, press the indicator next to "Automatically select network" to turn off the function.

Step 7 of 10

Select network manually

Press OK and your phone will search for networks.

Step 8 of 10

Select network manually

Press the required network.

Step 9 of 10

Select network automatically

If you want to select a network automatically, press the indicator next to "Automatically select network" to turn on the function.

Step 10 of 10

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network operators"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Network & connection.
Press Mobile network.
Press Network operators.

2 Select network manually

If you want to select a network manually, press the indicator next to "Automatically select network" to turn off the function.
Press OK and your phone will search for networks.
Press the required network.

3 Select network automatically

If you want to select a network automatically, press the indicator next to "Automatically select network" to turn on the function.

4 Return to the home screen

Press the Home key to return to the home screen.

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