1. Find "Factory data reset"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-a6e5f4a8-c023-4979-b305-6d88a03f03ff.png?width=206&height=412)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-e2862964-0b75-48ec-93ed-bf86b51359d0.png?width=206&height=412)
Press System.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-73476225-1e03-4c05-8682-8b93b0f9522b.png?width=206&height=412)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-8bd13b60-b66a-4d9f-830b-558b7e8c784e.png?width=206&height=412)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-168d5527-682a-4853-b970-8dd6996a174b.png?width=206&height=412)
2. Restore factory default settings
Press RESET PHONE.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-3ff7994e-622a-4684-8e37-2174179a6465.png?width=206&height=412)
Press ERASE EVERYTHING. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7010524-f-89aa4584-5a94-4055-bab3-33de6a60ff12.png?width=206&height=412)
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![](/Content/images/design_assets/vf-fb-logo.png)