Alcatel 3L (2020)

Alcatel 3L (2020)

Android 10.0

I can't start my Alcatel 3L (2020) Android 10.0

Cause 1 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 16

Find "Screen lock"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 16

Find "Screen lock"

Press the settings icon.

Step 3 of 16

Find "Screen lock"

Press Security.

Step 4 of 16

Find "Screen lock"

Press Screen lock.

Step 5 of 16

Create phone lock code using a fingerprint

Press Fingerprint.

Step 6 of 16

Create phone lock code using a fingerprint

Press Next.

Step 7 of 16

Create phone lock code using a fingerprint

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Step 8 of 16

Create phone lock code using a fingerprint

Press the required setting.

Step 9 of 16

Create phone lock code using a fingerprint

Press Done.

Step 10 of 16

Create phone lock code using a fingerprint

Follow the instructions on the screen to create the phone lock code using your fingerprint.

Step 11 of 16

Create phone lock code using a fingerprint

Press Done.

Step 12 of 16

Create phone lock code using a fingerprint

Press the Return key.

Step 13 of 16

Turn off use of phone lock code

Press Screen lock and key in the additional phone lock code you created earlier.

Step 14 of 16

Turn off use of phone lock code

Press None.

Step 15 of 16

Turn off use of phone lock code

Press YES, REMOVE.

Step 16 of 16

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Screen lock"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Security.
Press Screen lock.

2 Create phone lock code using a fingerprint

Press Fingerprint.
Press Next.
Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.
Press the required setting.
Press Done.
Follow the instructions on the screen to create the phone lock code using your fingerprint.
Press Done.
Press the Return key.

3 Turn off use of phone lock code

Press Screen lock and key in the additional phone lock code you created earlier.
Press None.
Press YES, REMOVE.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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