Alcatel 3L (2020)

Alcatel 3L (2020)

Android 10.0

I can't use the internet connection on my Alcatel 3L (2020) Android 10.0

Cause 1 of 4: The phone has not been correctly set up for internet

Several functions on the phone require an internet connection, e.g. when you use the internet browser, send email and install apps.

Solution: Set up your phone for internet.

Step 1 of 22

Find "Access Point Names"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 22

Find "Access Point Names"

Press the settings icon.

Step 3 of 22

Find "Access Point Names"

Press Network & internet.

Step 4 of 22

Find "Access Point Names"

Press Mobile network.

Step 5 of 22

Find "Access Point Names"

Press Access Point Names.

Step 6 of 22

Create new data connection

Press the new data connection icon.

Step 7 of 22

Enter a name for the connection

Press Name.

Vodafone Internet
Step 8 of 22

Enter a name for the connection

Key in Vodafone Internet and press OK.

Step 9 of 22

Enter APN

Press APN.

live.vodafone.com
Step 10 of 22

Enter APN

Key in live.vodafone.com and press OK.

Step 11 of 22

Enter country code

Press MCC.

505
Step 12 of 22

Enter country code

Key in 505 and press OK.

Step 13 of 22

Enter network code

Press MNC.

03
Step 14 of 22

Enter network code

Key in 03 and press OK.

Step 15 of 22

Select authentication type

Press Authentication type.

Step 16 of 22

Select authentication type

Press PAP.

Step 17 of 22

Enter APN type

Press APN type.

default
Step 18 of 22

Enter APN type

Key in default and press OK.

Step 19 of 22

Save data connection

Press the menu icon.

Step 20 of 22

Save data connection

Press Save.

Step 21 of 22

Save data connection

Press the field next to the data connection to activate it.

Step 22 of 22

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Access Point Names"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Network & internet.
Press Mobile network.
Press Access Point Names.

2 Create new data connection

Press the new data connection icon.

3 Enter a name for the connection

Press Name.
Key in Vodafone Internet and press OK.
Vodafone Internet

4 Enter APN

Press APN.
Key in live.vodafone.com and press OK.
live.vodafone.com

5 Enter country code

Press MCC.
Key in 505 and press OK.
505

6 Enter network code

Press MNC.
Key in 03 and press OK.
03

7 Select authentication type

Press Authentication type.
Press PAP.

8 Enter APN type

Press APN type.
Key in default and press OK.
default

9 Save data connection

Press the menu icon.
Press Save.
Press the field next to the data connection to activate it.

10 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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