Apple iPad (4th generation) (iOS6)

Apple iPad (4th generation)

iOS 6

I can't use one of my apps - Apple iPad (4th generation) (iOS6)

Cause 6 of 7: You have a new iPad

If you bought a new iPad since you installed the app, you may need to key in your personal information (such as your phone number) again.

Solution: Uninstall the app and try to install it again. Start the app and follow the instructions to key in your personal information.

Step 1 of 12

Find "App Store"

Press App Store.

Step 2 of 12

Find app

To search by category:
Press More.

Step 3 of 12

Find app

Press the required category.

Step 4 of 12

Find app

To search by app name:
Press Search Store.

Step 5 of 12

Find app

Key in the name of the required app and press Search.

Step 6 of 12

Download and install app

Press the required app.

Step 7 of 12

Download and install app

To download a free app:
Press FREE.

Step 8 of 12

Download and install app

Press INSTALL APP.

Step 9 of 12

Download and install app

To buy an app:
Press the price.

Step 10 of 12

Download and install app

Press BUY APP.
Log on to App Store if you're asked to do so.
Follow the instructions on the display to download and install the app.

Step 11 of 12

Download and install app

Press the Home key to return to standby mode.

Step 12 of 12

Use app

Press the app you've just downloaded.
Follow the instructions on the display to use the app.

1 Find "App Store"

Press App Store.

2 Find app

To search by category:
Press More.
Press the required category.
To search by app name:
Press Search Store.
Key in the name of the required app and press Search.

3 Download and install app

Press the required app.
To download a free app:
Press FREE.
Press INSTALL APP.
To buy an app:
Press the price.
Press BUY APP.
Log on to App Store if you're asked to do so.
Follow the instructions on the display to download and install the app.
Press the Home key to return to standby mode.

4 Use app

Press the app you've just downloaded.
Follow the instructions on the display to use the app.

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