How can we help?

Apple iPhone 11 Pro

Apple iPhone 11 Pro

iOS 13.0

iOS 18 iOS 17 iOS 16.0 iOS 15.0 iOS 14.0 iOS 13.0

My Apple iPhone 11 Pro iOS 13.0 uses a large amount of mobile data

Cause 5 of 6: Notifications are turned on

If notifications are turned on, your phone will use mobile data when applications send push notifications and is not connected to a Wi-Fi-network.

Solution: Turn off notifications.

Step 1 of 16

Find "Notifications"

Press Settings.

Step 2 of 16

Find "Notifications"

Press Notifications.

Step 3 of 16

Select setting for notification preview

Press Show Previews.

Step 4 of 16

Select setting for notification preview

To select notification preview on the lock screen, press Always.

Step 5 of 16

Select setting for notification preview

To select notification preview only when your phone is unlocked, press When Unlocked.

Step 6 of 16

Select setting for notification preview

To turn off notification preview, press Never.

Step 7 of 16

Select setting for notification preview

Press arrow left.

Step 8 of 16

Turn notifications on or off

Press the required application.

Step 9 of 16

Turn notifications on or off

Press the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.

Step 10 of 16

Turn grouping of notifications on or off

Press Notification Grouping.

Step 11 of 16

Turn grouping of notifications on or off

Press the required setting.

Step 12 of 16

Turn grouping of notifications on or off

Press arrow left.

Step 13 of 16

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 14 of 16

Use notifications

Slide your finger downwards starting from the top of the screen.

Step 15 of 16

Use notifications

Press the required notification and follow the instructions on the screen to use the selected function.

Step 16 of 16

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Notifications"

Press Settings.

Press Notifications.

2 Select setting for notification preview

Press Show Previews.

To select notification preview on the lock screen, press Always.

To select notification preview only when your phone is unlocked, press When Unlocked.

To turn off notification preview, press Never.

Press arrow left.

3 Turn notifications on or off

Press the required application.

Press the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.

4 Turn grouping of notifications on or off

Press Notification Grouping.

Press the required setting.

Press arrow left.

5 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

6 Use notifications

Slide your finger downwards starting from the top of the screen.

Press the required notification and follow the instructions on the screen to use the selected function.

7 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Are you ready to upgrade your device? Check out our latest mobile phones

© 2024 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.