How can we help?

Apple iPhone 11 Pro Max

iOS 13.0

iOS 18 iOS 17 iOS 16.0 iOS 15.0 iOS 14.0 iOS 13.0

I can't use the internet connection on my Apple iPhone 11 Pro Max iOS 13.0

Cause 1 of 4: Your phone has not been correctly set up for internet

Several functions on the phone require an internet connection, e.g. when you use the internet browser, send email messages and install apps.

Step 1 of 1

Set up your phone for internet

When you insert your SIM into your phone, it's automatically set up for internet.

When you insert your SIM into your phone, it's automatically set up for internet.

Are you ready to upgrade your device? Check out our latest mobile phones