1. Find "Reset Network Settings"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7021123-f-df72e3c6-38f3-4fef-91a5-dce1a01dc8aa.png?width=212&height=458)
Press General.
![](http://wmstatic.global.ssl.fastly.net/ml/7021123-f-64dd2033-dfd1-4082-a946-35f4ec534af9.png?width=212&height=458)
Press Transfer or Reset iPhone.
![](http://wmstatic.global.ssl.fastly.net/ml/7021123-f-0172ff57-6441-4916-afa9-997c42a2dc8c.png?width=212&height=458)
Press Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7021123-f-fa685ee8-09d3-404c-8350-ee0c57d64fd3.png?width=212&height=458)
Press Reset Network Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7021123-f-152b6cc4-5541-4864-b079-0e27a17169c0.png?width=212&height=458)
2. Reset network settings
Press Reset Network Settings.
Please note that all saved APN, Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
![](http://wmstatic.global.ssl.fastly.net/ml/7021123-f-e730103e-14ec-4cbf-83ce-c59742e15ab7.png?width=212&height=458)
3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7021123-f-e730103e-14ec-4cbf-83ce-c59742e15ab7.png?width=212&height=458)
How would you rate your experience?
Thank you for your evaluation!
![](/Content/images/design_assets/vf-fb-logo.png)