Apple iPhone 6 Plus (iOS8)

Apple iPhone 6 Plus

I can't receive voice messages on my voicemail - Apple iPhone 6 Plus (iOS8)

Cause 1 of 1: Calls aren't diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 9

Find "Keypad"

Press Phone.

Step 2 of 9

Find "Keypad"

Press Keypad.

Apple iPhone 6 Plus (iOS8)
Step 3 of 9

Select option

Select one of the following options:
Divert all calls, go to 2a.
Divert missed calls, go to 2b.
Divert if unavailable, go to 2c.
Divert if busy, go to 2d.

Step 4 of 9

2a - Divert all calls

Key in **21*+61414121121#
Press the call icon.

Apple iPhone 6 Plus (iOS8)
Step 5 of 9

2b - Divert missed calls

To select for how long you want your phone to ring before the call is diverted:
Key in **61*+61414121121**the required number of seconds#

Step 6 of 9

2b - Divert missed calls

Eg:
**61*+61414121121**5#
Press the call icon.

Step 7 of 9

2c - Divert if unavailable

Key in **62*+61414121121#
Press the call icon.

Step 8 of 9

2d - Divert if busy

Key in **67*+61414121121#
Press the call icon.

Step 9 of 9

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Keypad"

Press Phone.
Press Keypad.

2 Select option

Select one of the following options:
Divert all calls, go to 2a.
Divert missed calls, go to 2b.
Divert if unavailable, go to 2c.
Divert if busy, go to 2d.
Apple iPhone 6 Plus (iOS8)

3 2a - Divert all calls

Key in **21*+61414121121#
Press the call icon.

4 2b - Divert missed calls

To select for how long you want your phone to ring before the call is diverted:
Key in **61*+61414121121**the required number of seconds#
Apple iPhone 6 Plus (iOS8)
Eg:
**61*+61414121121**5#
Press the call icon.

5 2c - Divert if unavailable

Key in **62*+61414121121#
Press the call icon.

6 2d - Divert if busy

Key in **67*+61414121121#
Press the call icon.

7 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device