Vodafone Australia Vodafone Australia
How can we help?
Apple iPhone XR

Apple iPhone XR

iOS 16.0
iOS 18 iOS 17 iOS 16.0 iOS 15.2 iOS 14.0 iOS 13.0 iOS 12.0
  • Home
  • Device help
  • Apple
  • iPhone XR
  • Calls and contacts
  • I can't receive any calls
  • Missed calls are diverted too fast
  • Parent page

Select help topic

Getting started

Basic use

Calls and contacts

Messaging

Apps and media

Connectivity

Specifications

swipe-right

I can't make voice calls on my Apple iPhone XR iOS 16.0

Cause 3 of 3: Missed calls are diverted too fast

Your missed calls are diverted after a specified number of seconds. If your calls are diverted too fast, you need to select a longer period of time.

Solution: Set divert delay.

Step 1 of 8

Find "Keypad"

Press the phone icon.

Step 2 of 8

Find "Keypad"

Press Keypad.

**21*+61414121121#
**21*+61414121121#
**21*+61414121121#
Step 3 of 8

Divert all calls

Key in **21*+61414121121# and press the call icon.

**61*+61414121121*20#
**61*+61414121121*20#
**61*+61414121121*20#
Step 4 of 8

Divert missed calls

Key in **61*+61414121121*20# and press the call icon.

**62*+61414121121#
**62*+61414121121#
**62*+61414121121#
Step 5 of 8

Divert if unavailable

Key in **62*+61414121121# and press the call icon.

**67*+61414121121#
**67*+61414121121#
**67*+61414121121#
Step 6 of 8

Divert if busy

Key in **67*+61414121121# and press the call icon.

Step 7 of 8

End call

Press Dismiss.

Step 8 of 8

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Keypad"

Press the phone icon.
Press Keypad.

2 Divert all calls

Key in **21*+61414121121# and press the call icon.
**21*+61414121121#

3 Divert missed calls

Key in **61*+61414121121*20# and press the call icon.
Key in the required number of seconds before the call is diverted, e.g. 20. The number needs to be divisible by 5.
**61*+61414121121*20#

4 Divert if unavailable

Key in **62*+61414121121# and press the call icon.
**62*+61414121121#

5 Divert if busy

Key in **67*+61414121121# and press the call icon.
**67*+61414121121#

6 End call

Press Dismiss.

7 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Email this article to your friend

Required information *

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones

© 2025 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.