Apple iPhone XR

Apple iPhone XR

iOS 16.0

iOS 17 iOS 16.0 iOS 15.2 iOS 14.0 iOS 13.0 iOS 12.0

I can't receive voice messages on my Apple iPhone XR iOS 16.0

Cause 1 of 1: Incoming calls aren't diverted to your voicemail

To receive voice messages, you need to divert calls you can't answer to your voicemail.

Solution: Divert calls to your voicemail.

Step 1 of 8

Find "Keypad"

Press the phone icon.

Step 2 of 8

Find "Keypad"

Press Keypad.

**21*+61414121121#

**21*+61414121121#

**21*+61414121121#

Step 3 of 8

Divert all calls

Key in **21*+61414121121# and press the call icon.

**61*+61414121121*20#

**61*+61414121121*20#

**61*+61414121121*20#

Step 4 of 8

Divert missed calls

Key in **61*+61414121121*20# and press the call icon.

**62*+61414121121#

**62*+61414121121#

**62*+61414121121#

Step 5 of 8

Divert if unavailable

Key in **62*+61414121121# and press the call icon.

**67*+61414121121#

**67*+61414121121#

**67*+61414121121#

Step 6 of 8

Divert if busy

Key in **67*+61414121121# and press the call icon.

Step 7 of 8

End call

Press Dismiss.

Step 8 of 8

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

1 Find "Keypad"

Press the phone icon.

Press Keypad.

2 Divert all calls

Key in **21*+61414121121# and press the call icon.

**21*+61414121121#

3 Divert missed calls

Key in **61*+61414121121*20# and press the call icon.

Key in the required number of seconds before the call is diverted, e.g. 20. The number needs to be divisible by 5.

**61*+61414121121*20#

4 Divert if unavailable

Key in **62*+61414121121# and press the call icon.

**62*+61414121121#

5 Divert if busy

Key in **67*+61414121121# and press the call icon.

**67*+61414121121#

6 End call

Press Dismiss.

7 Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Are you ready to upgrade your device? Check out our latest mobile phones