BlackBerry Curve 9720

BlackBerry Curve 9720

I can't install an app - BlackBerry Curve 9720

Cause 1 of 1: The required app isn't available in your country

If the required app isn't available in your country, you can't install the app.

Solution: Search for similar apps or wait until the required app becomes available in your country.

Step 1 of 12

Find "BlackBerry World"

Press the Menu key twice.

Step 2 of 12

Find "BlackBerry World"

Press BlackBerry World.

Step 3 of 12

Find app

To search by category:
Press Games or Apps.
Go to the required category.

Step 4 of 12

Find app

To search by name:
Press Search BlackBerry World.

Step 5 of 12

Find app

Key in the name of the required app and press the Navigation key.

Step 6 of 12

Install app

Go to the required category.
Press the required app.

Step 7 of 12

Install app

To install a free app:
Press Download.

Step 8 of 12

Install app

To buy an app:
Press the price.

Step 9 of 12

Install app

Follow the instructions on the display to install the app.
Press Disconnect.

Step 10 of 12

Install app

Press the Return key to return to the home screen.

Step 11 of 12

Use app

Press the Menu key twice.

Step 12 of 12

Use app

Press the app you've just installed.
Follow the instructions on the display to use the app.

1 Find "BlackBerry World"

Press the Menu key twice.
Press BlackBerry World.

2 Find app

To search by category:
Press Games or Apps.
Go to the required category.
To search by name:
Press Search BlackBerry World.
Key in the name of the required app and press the Navigation key.

3 Install app

Go to the required category.
Press the required app.
To install a free app:
Press Download.
To buy an app:
Press the price.
Follow the instructions on the display to install the app.
Press Disconnect.
Press the Return key to return to the home screen.

4 Use app

Press the Menu key twice.
Press the app you've just installed.
Follow the instructions on the display to use the app.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device