BlackBerry Z30

BlackBerry Z30

I can't send and receive picture messages - BlackBerry Z30

Cause 2 of 5: You're abroad and data roaming is turned off on your phone

If you're abroad and data roaming is turned off on your phone, you can't send and receive picture messages.

Solution: Turn on data roaming.

Step 1 of 6

Find "Mobile Network"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 6

Find "Mobile Network"

Press Network Connections.

Step 3 of 6

Find "Mobile Network"

Press Mobile Network.

Step 4 of 6

Turn data roaming on or off

Press the drop down list below "Data services while roaming".

Step 5 of 6

Turn data roaming on or off

Press On, Off or Prompt.

BlackBerry Z30
Step 6 of 6

Return to the home screen

Slide your finger up the display starting from the bottom edge of your phone to return to the home screen.

1 Find "Mobile Network"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.
Press Network Connections.
Press Mobile Network.

2 Turn data roaming on or off

Press the drop down list below "Data services while roaming".
Press On, Off or Prompt.

3 Return to the home screen

Slide your finger up the display starting from the bottom edge of your phone to return to the home screen.
BlackBerry Z30

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