BlackBerry Z30

BlackBerry Z30

I can't send and receive picture messages - BlackBerry Z30

Cause 4 of 5: Mobile data is turned off on your phone

If mobile data is turned off on your phone, you can't send and receive picture messages.

Solution: Turn on mobile data.

Step 1 of 5

Find "Mobile Network"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 5

Find "Mobile Network"

Press Network Connections.

Step 3 of 5

Find "Mobile Network"

Press Mobile Network.

Step 4 of 5

Turn mobile data on or off

Press the indicator next to "Data Services" to turn the function on or off.

BlackBerry Z30
Step 5 of 5

Return to the home screen

Slide your finger up the display starting from the bottom edge of your phone to return to the home screen.

1 Find "Mobile Network"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.
Press Network Connections.
Press Mobile Network.

2 Turn mobile data on or off

Press the indicator next to "Data Services" to turn the function on or off.

3 Return to the home screen

Slide your finger up the display starting from the bottom edge of your phone to return to the home screen.
BlackBerry Z30

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device