BlackBerry Z30

BlackBerry Z30

I can't use my phone as a Wi-Fi hotspot - BlackBerry Z30

Cause 1 of 2: The wrong password is entered on the device you want to connect from.

The password used on your phone needs to entered on the device you want to connect from.

Solution: Enter the correct password.

Step 1 of 11

Find "Mobile Hotspot"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.

Step 2 of 11

Find "Mobile Hotspot"

Press Network Connections.

Step 3 of 11

Find "Mobile Hotspot"

Press Mobile Hotspot.

BlackBerry Z30
Step 4 of 11

Edit settings

If it's the first time you use your phone as a Wi-Fi hotspot:
Follow the instructions on the display to key in the required password and go to step 6.

Step 5 of 11

Edit settings

If you've previously used your phone as a Wi-Fi hotspot:
Press Configure.

Step 6 of 11

Enter Wi-Fi hotspot name

Press the field below "Mobile Hotspot Name" and key in the required name.

Step 7 of 11

Enter password

Press the field below "Password" and key in the required password.

Step 8 of 11

Enter password

Press Save.

Step 9 of 11

Turn on Wi-Fi hotspot

Press the indicator next to "Mobile Hotspot" until the function is turned on.

BlackBerry Z30
Step 10 of 11

Establish connection

Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks.
Select your phone on the list.
Follow the instructions on the display to establish a connection to your phone.
When the connection is established, you can access the internet from the other device.

BlackBerry Z30
Step 11 of 11

Return to the home screen

Slide your finger up the display starting from the bottom edge of your phone to return to the home screen.

1 Find "Mobile Hotspot"

Slide your finger down the display starting from the top edge of your phone.
Press Settings.
Press Network Connections.
Press Mobile Hotspot.

2 Edit settings

If it's the first time you use your phone as a Wi-Fi hotspot:
Follow the instructions on the display to key in the required password and go to step 6.
BlackBerry Z30
If you've previously used your phone as a Wi-Fi hotspot:
Press Configure.

3 Enter Wi-Fi hotspot name

Press the field below "Mobile Hotspot Name" and key in the required name.

4 Enter password

Press the field below "Password" and key in the required password.
Press Save.

5 Turn on Wi-Fi hotspot

Press the indicator next to "Mobile Hotspot" until the function is turned on.

6 Establish connection

Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks.
Select your phone on the list.
Follow the instructions on the display to establish a connection to your phone.
When the connection is established, you can access the internet from the other device.
BlackBerry Z30

7 Return to the home screen

Slide your finger up the display starting from the bottom edge of your phone to return to the home screen.
BlackBerry Z30

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