BlackBerry Z30

BlackBerry Z30

I can't install an app - BlackBerry Z30

Cause 1 of 1: The required app isn't available in your country

If the required app isn't available in your country, you can't install the app.

Solution: Search for similar apps or wait until the required app becomes available in your country.

Step 1 of 8

Find "BlackBerry World"

Slide your finger left across the display to open the main menu.
Press BlackBerry World.

Step 2 of 8

Find app

To search by category:
Press Categories.
Go to the required category.

Step 3 of 8

Find app

To search by name:
Press Search.

Step 4 of 8

Find app

Key in the name of the required app and press Search.

Step 5 of 8

Install app

Press the required app.

Step 6 of 8

Install app

To install a free app:
Press Download.

Step 7 of 8

Install app

To buy an app:
Press the price.
Slide your finger up the display starting from the bottom edge of your phone to return to home screen.

Step 8 of 8

Use app

Slide your finger left across the display to open the main menu.
Press the app you've just installed.
Follow the instructions on the display to use the app.

1 Find "BlackBerry World"

Slide your finger left across the display to open the main menu.
Press BlackBerry World.

2 Find app

To search by category:
Press Categories.
Go to the required category.
To search by name:
Press Search.
Key in the name of the required app and press Search.

3 Install app

Press the required app.
To install a free app:
Press Download.
To buy an app:
Press the price.
Slide your finger up the display starting from the bottom edge of your phone to return to home screen.

4 Use app

Slide your finger left across the display to open the main menu.
Press the app you've just installed.
Follow the instructions on the display to use the app.

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