Google Pixel 3 XL

Google Pixel 3 XL

Android 9.0

I can't start my Google Pixel 3 XL Android 9.0

Cause 1 of 7: The phone lock code is turned on

When the phone lock code is turned on, it needs to be keyed in every time you turn on your phone.

Solution: Turn off phone lock code.

Step 1 of 14

Find "Security & location"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 14

Find "Security & location"

Press the settings icon.

Step 3 of 14

Find "Security & location"

Press Security & location.

Step 4 of 14

Create phone lock code using a fingerprint

Press Pixel Imprint.

Step 5 of 14

Create phone lock code using a fingerprint

Press Next.

Step 6 of 14

Create phone lock code using a fingerprint

Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.

Step 7 of 14

Create phone lock code using a fingerprint

Press the required setting.

Step 8 of 14

Create phone lock code using a fingerprint

Press Done.

Step 9 of 14

Create phone lock code using a fingerprint

Follow the instructions on the screen to add your fingerprint.

Step 10 of 14

Create phone lock code using a fingerprint

Press Done.

Step 11 of 14

Turn off use of phone lock code

Press Screen lock and key in the current phone lock code.

Step 12 of 14

Turn off use of phone lock code

Press None.

Step 13 of 14

Turn off use of phone lock code

Press Yes, remove.

Step 14 of 14

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Security & location"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Security & location.

2 Create phone lock code using a fingerprint

Press Pixel Imprint.
Press Next.
Press the required phone lock code and follow the instructions on the screen to create an additional phone lock code.
Press the required setting.
Press Done.
Follow the instructions on the screen to add your fingerprint.
Press Done.

3 Turn off use of phone lock code

Press Screen lock and key in the current phone lock code.
Press None.
Press Yes, remove.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device