HTC 10

HTC 10

Android 6.0

I can't make voice calls on my HTC 10 Android 6.0

Cause 12 of 12: The selected network is out of range

If you've set your phone to use a specific network, it can't get a network connection if the selected network is out of range.

Solution: Turn on automatic network selection.

Step 1 of 8

Find "Network operators"

Slide your finger downwards starting from the top of the screen.

Step 2 of 8

Find "Network operators"

Press the settings icon.

Step 3 of 8

Find "Network operators"

Press Mobile data.

Step 4 of 8

Find "Network operators"

Press Network operators.

Step 5 of 8

Select network

If you want to select a network automatically, press Choose network automatically.

Step 6 of 8

Select network

If you want to select a network manually, press Search for networks and wait while your phone searches for networks.

Step 7 of 8

Select network

Press the required network.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network operators"

Slide your finger downwards starting from the top of the screen.
Press the settings icon.
Press Mobile data.
Press Network operators.

2 Select network

If you want to select a network automatically, press Choose network automatically.
If you want to select a network manually, press Search for networks and wait while your phone searches for networks.
Press the required network.

3 Return to the home screen

Press the Home key to return to the home screen.

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