HTC Desire 310

HTC Desire 310

I can't send and receive picture messages - HTC Desire 310

Cause 1 of 4: There's an error at the receiving end

If you have problems sending picture messages to a specific recipient, the error might be at the receiving end.

Solution: Send a picture message to another recipient to check if the error is at the receiving end.

Step 1 of 17

Create picture message

Press the message icon.

Step 2 of 17

Create picture message

Press the new message icon.

Step 3 of 17

Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

HTC Desire 310
Step 4 of 17

Write the message

Write the picture message.

Step 5 of 17

Insert pictures, video clips and audio files

Press the attachment icon.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

Step 6 of 17

4a - Insert picture

Press Pictures.

Step 7 of 17

4a - Insert picture

Press Gallery.
Go to the required folder.

Step 8 of 17

4a - Insert picture

Press the required picture.

Step 9 of 17

4b - Insert video clip

Press Videos.

Step 10 of 17

4b - Insert video clip

Press Gallery.
Go to the required folder.

Step 11 of 17

4b - Insert video clip

Press the required video clip.

Step 12 of 17

4c - Insert audio file

Press Audio.

Step 13 of 17

4c - Insert audio file

Press Audio.

Step 14 of 17

4c - Insert audio file

Press the required audio file.

Step 15 of 17

4c - Insert audio file

Press OK.

Step 16 of 17

Send the picture message

Press the send icon when you've finished your picture message.

Step 17 of 17

Return to the home screen

Press the home icon to return to the home screen.

1 Create picture message

Press the message icon.
Press the new message icon.

2 Enter recipient

Key in the first letters of the required contact.
Matching contacts are displayed.
Press the required contact.

3 Write the message

Write the picture message.
HTC Desire 310

4 Insert pictures, video clips and audio files

Press the attachment icon.
Select one of the following options:
Insert picture, go to 4a.
Insert video clip, go to 4b.
Insert audio file, go to 4c.

5 4a - Insert picture

Press Pictures.
Press Gallery.
Go to the required folder.
Press the required picture.

6 4b - Insert video clip

Press Videos.
Press Gallery.
Go to the required folder.
Press the required video clip.

7 4c - Insert audio file

Press Audio.
Press Audio.
Press the required audio file.
Press OK.

8 Send the picture message

Press the send icon when you've finished your picture message.

9 Return to the home screen

Press the home icon to return to the home screen.

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