Huawei Ascend G6

Huawei Ascend G6

I can't make voice calls - Huawei Ascend G6

Cause 4 of 9: Your phone is set to connect to 3G networks only.

If your phone is set to connect to 3G networks only, it can't find a network if you're in an area with poor or no 3G network coverage.

Solution: Change network mode to allow your phone to connect to both 2G and 3G networks.

Step 1 of 6

Find "Network mode"

Press Settings.

Step 2 of 6

Find "Network mode"

Press All.

Step 3 of 6

Find "Network mode"

Press Mobile networks.

Step 4 of 6

Find "Network mode"

Press Network mode.

Step 5 of 6

Select network mode

Press Automatic (4G & 3G & 2G), Automatic (3G & 2G), 3G only or 2G only.

Step 6 of 6

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Network mode"

Press Settings.
Press All.
Press Mobile networks.
Press Network mode.

2 Select network mode

Press Automatic (4G & 3G & 2G), Automatic (3G & 2G), 3G only or 2G only.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device

Are you ready to upgrade your device? Check out our latest mobile phones