Huawei Ascend Y550

Huawei Ascend Y550

I can't receive voice messages on my voicemail - Huawei Ascend Y550

Cause 1 of 1: Calls aren't diverted to your voicemail

Missed calls are only diverted to your voicemail if the correct divert settings have been selected. You can change the settings in the phone menu.

Solution: Divert calls to your voicemail.

Step 1 of 11

Find "Call forwarding"

Press the phone icon.

Step 2 of 11

Find "Call forwarding"

Press the menu icon.

Step 3 of 11

Find "Call forwarding"

Press Settings.

Step 4 of 11

Find "Call forwarding"

Press Call forwarding.

Huawei Ascend Y550
Step 5 of 11

Select divert type

The current settings are displayed.

Step 6 of 11

Select divert type

Press one of the following options:
Always forward

Step 7 of 11

Select divert type

Forward when busy

Step 8 of 11

Select divert type

Forward when unanswered

Step 9 of 11

Select divert type

Forward when unreachable

Step 10 of 11

Divert calls to voicemail

Key in +61414121121 and press Enable.

Step 11 of 11

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Call forwarding"

Press the phone icon.
Press the menu icon.
Press Settings.
Press Call forwarding.

2 Select divert type

The current settings are displayed.
Huawei Ascend Y550
Press one of the following options:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable

3 Divert calls to voicemail

Key in +61414121121 and press Enable.

4 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

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