Huawei Mate 8

Huawei Mate 8

Android 6.0

I can't send and receive picture messages on my Huawei Mate 8 Android 6.0

Cause 5 of 5: Mobile data is turned off

To send and receive MMS, mobile data needs to be turned on.

Solution: Turn on mobile data.

Step 1 of 7

Find "Mobile network"

Slide two fingers downwards starting from the top the screen.

Step 2 of 7

Find "Mobile network"

Press Shortcuts.

Step 3 of 7

Find "Mobile network"

Press Settings.

Step 4 of 7

Find "Mobile network"

Press More.

Step 5 of 7

Find "Mobile network"

Press Mobile network.

Step 6 of 7

Turn mobile data on or off

Press the indicator next to "Mobile data" to turn the function on or off.

Step 7 of 7

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Mobile network"

Slide two fingers downwards starting from the top the screen.
Press Shortcuts.
Press Settings.
Press More.
Press Mobile network.

2 Turn mobile data on or off

Press the indicator next to "Mobile data" to turn the function on or off.

3 Return to the home screen

Press the Home key to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

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