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Cause 7 of 9: Mobile data is turned off on your phone
If you're trying to access the internet using the mobile network, mobile data needs to be turned on on your phone.
Solution: Turn on mobile data.
Turn mobile data on or off
Slide your finger down the display starting from the top edge of your phone.Press Data to turn the function on or off.
Return to the home screen
Press the home icon to return to the home screen.
Or select...
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