Microsoft Lumia 640

Microsoft Lumia 640

I can't send and receive picture messages - Microsoft Lumia 640

Cause 2 of 5: You're abroad and data roaming is turned off on your phone

If you're abroad and data roaming is turned off on your phone, you can't send and receive picture messages.

Solution: Turn on data roaming.

Step 1 of 5

Find "mobile+SIM"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Step 2 of 5

Find "mobile+SIM"

Press mobile+SIM.

Step 3 of 5

Turn data roaming on or off

Press the field below "Data roaming options".

Step 4 of 5

Turn data roaming on or off

Press roam or don't roam.

Step 5 of 5

Return to the home screen

Press the home icon to return to the home screen.

1 Find "mobile+SIM"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.
Press mobile+SIM.

2 Turn data roaming on or off

Press the field below "Data roaming options".
Press roam or don't roam.

3 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

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