Motorola Moto E7

Motorola Moto E7

Android 10.0

I can't make voice calls on my Motorola Moto E7 Android 10.0

Cause 11 of 11: The selected network mode is not available

If you've set your phone to use a specific network mode, it can't get a network connection if the selected network mode is out of range.

Solution: Turn on automatic network mode selection.

Step 1 of 8

Find "Advanced"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 8

Find "Advanced"

Press the settings icon.

Step 3 of 8

Find "Advanced"

Press Network & Internet.

Step 4 of 8

Find "Advanced"

Press Mobile network.

Step 5 of 8

Find "Advanced"

Press Advanced.

Step 6 of 8

Select network mode

Press Preferred network type.

Step 7 of 8

Select network mode

Press the required network mode.

Step 8 of 8

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Advanced"

Slide two fingers downwards starting from the top of the screen.

Press the settings icon.

Press Network & Internet.

Press Mobile network.

Press Advanced.

2 Select network mode

Press Preferred network type.

Press the required network mode.

There may be different network modes available depending on where you are. If you set your phone to the fastest network mode, it will always find the network with the highest data speed and best signal.

3 Return to the home screen

Press the Home key to return to the home screen.

Are you ready to upgrade your device? Check out our latest mobile phones