1. Find "Erase all data (factory reset)"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-9a85f82a-1652-4994-a53f-55ff0e85dd8d.png?width=192&height=448)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-1d5142fc-865c-4f3e-99eb-500aca484d1a.png?width=192&height=448)
Press System.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-3dfaf468-b0a9-4644-b84a-ba6342e310fd.png?width=192&height=448)
Press Advanced.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-7c810255-c942-42f3-8794-0df2364ae0ad.png?width=192&height=448)
Press Reset options.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-e493bc73-8d02-4a13-b5a5-0a7890ba2e3f.png?width=192&height=448)
Press Erase all data (factory reset).
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-5a3645d0-f82c-43b5-878a-f408f999752c.png?width=192&height=448)
2. Restore factory default settings
Press Delete all data.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-4b253241-7da1-4a1a-9305-80f64681a366.png?width=192&height=448)
Press Delete all data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-802021b4-8513-499e-8f90-215797bbfef6.png?width=192&height=448)
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![](/Content/images/design_assets/vf-fb-logo.png)