Motorola Moto G56 5G

Motorola Moto G56 5G

Android 15

I can't use the internet connection on my Motorola Moto G56 5G Android 15

Cause 1 of 4: The phone has not been correctly set up for internet

Several functions on the phone require an internet connection, e.g. when you use the internet browser, send email and install apps.

Solution: Set up your phone for internet.

Step 1 of 17

Find "Access point names"

Slide two fingers downwards starting from the top of the screen.

Step 2 of 17

Find "Access point names"

Press the settings icon.

Step 3 of 17

Find "Access point names"

Press Network & Internet.

Step 4 of 17

Find "Access point names"

Press SIMs & mobile network.

Step 5 of 17

Find "Access point names"

Press the name of the SIM.

Step 6 of 17

Find "Access point names"

Press Access point names.

Step 7 of 17

Create new data connection

Press the new data connection icon.

Vodafone Internet
Step 8 of 17

Enter a name for the connection

Press Name and key in Vodafone Internet.

live.vodafone.com
Step 9 of 17

Enter APN

Press APN and key in live.vodafone.com.

Step 10 of 17

Select APN type

Press the drop down list below "APN type".

Step 11 of 17

Select APN type

Press default to turn on the setting.

Step 12 of 17

Select APN type

Press the drop down list below "APN type".

Step 13 of 17

Select authentication type

Press Authentication type.

Step 14 of 17

Select authentication type

Press PAP.

Step 15 of 17

Save data connection

Press Save.

Step 16 of 17

Save data connection

Press the field next to the data connection to activate it.

Step 17 of 17

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Access point names"

Slide two fingers downwards starting from the top of the screen.
Press the settings icon.
Press Network & Internet.
Press SIMs & mobile network.
Press the name of the SIM.
Press Access point names.

2 Create new data connection

Press the new data connection icon.

3 Enter a name for the connection

Press Name and key in Vodafone Internet.
Vodafone Internet

4 Enter APN

Press APN and key in live.vodafone.com.
live.vodafone.com

5 Select APN type

Press the drop down list below "APN type".
Press default to turn on the setting.
Press the drop down list below "APN type".

6 Select authentication type

Press Authentication type.
Press PAP.

7 Save data connection

Press Save.
Press the field next to the data connection to activate it.

8 Return to the home screen

Press the Home key to return to the home screen.

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