Nokia Lumia 735

Nokia Lumia 735

I can't use Wi-Fi - Nokia Lumia 735

Cause 2 of 6: You're connected to a Wi-Fi network, but you're not logged on

Some Wi-Fi networks require you to log on.

Solution: Open the browser on your phone and try to load a web page. The browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the display to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your phone and connect to the internet using the mobile network.

Step 1 of 9

Find "internet sharing"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.

Step 2 of 9

Find "internet sharing"

Press internet sharing.

Step 3 of 9

Select settings for Wi-Fi hotspot

Press the edit icon.

Step 4 of 9

Select settings for Wi-Fi hotspot

Press the field below "Broadcast name" and key in the required name for the Wi-Fi hotspot.

Step 5 of 9

Select settings for Wi-Fi hotspot

If you want to password protect your hotspot:
Press the field below "Password (minimum 8 characters)" and key in the required password.

Step 6 of 9

Select settings for Wi-Fi hotspot

Press the confirm icon.

Step 7 of 9

Turn on Wi-Fi hotspot

Press the indicator next to "Sharing" to turn on the function.

Nokia Lumia 735
Step 8 of 9

Establish connection

Do the following on the device which is to connect to your Wi-Fi hotspot:
Turn on Wi-Fi.
Find the list of available Wi-Fi networks.
Select the network name you keyed in in step 2.
Key in the password you selected in step 2 and establish the connection to the Wi-Fi hotspot.
When the connection is established, you can access the internet from the other device.

Step 9 of 9

Return to the home screen

Press the home icon to return to the home screen.

1 Find "internet sharing"

Slide your finger down the display starting from the top edge of your phone.
Press ALL SETTINGS.
Press internet sharing.

2 Select settings for Wi-Fi hotspot

Press the edit icon.
Press the field below "Broadcast name" and key in the required name for the Wi-Fi hotspot.
If you want to password protect your hotspot:
Press the field below "Password (minimum 8 characters)" and key in the required password.
Press the confirm icon.

3 Turn on Wi-Fi hotspot

Press the indicator next to "Sharing" to turn on the function.

4 Establish connection

Do the following on the device which is to connect to your Wi-Fi hotspot:
Turn on Wi-Fi.
Find the list of available Wi-Fi networks.
Select the network name you keyed in in step 2.
Key in the password you selected in step 2 and establish the connection to the Wi-Fi hotspot.
When the connection is established, you can access the internet from the other device.
Nokia Lumia 735

5 Return to the home screen

Press the home icon to return to the home screen.

Did this solve the problem?

Yes - All solved No - Go to next cause

Get information on...

Or select...

Another device