1. Find "Reset to Factory Settings"
Slide two fingers downwards starting from the top of the screen.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-35131d45-5bce-4180-b6a3-248e14c56c4d.png?width=200&height=448)
Press the settings icon.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-60297637-4410-4f37-8b5e-48aed40a84f3.png?width=200&height=448)
Press Additional Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-359c6ccf-bb9f-4ce9-a7a5-5b990672f1e5.png?width=200&height=448)
Press Backup and Reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-b6dc8514-4156-4901-85cd-ae07d9fe19ea.png?width=200&height=448)
Press Reset to Factory Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-1fdf492e-ff44-46ac-b5c1-b5425606becf.png?width=200&height=448)
2. Restore factory default settings
Press Erase All Data.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-80236180-9795-4f3b-a83c-7815bb19cfc0.png?width=200&height=448)
Press Erase Data.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-1227da6b-64bc-4cc0-b5bc-829267ddb616.png?width=200&height=448)
Press Erase Data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-d875d3c9-dfdd-41e2-af10-f45239a171a3.png?width=200&height=448)
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![](/Content/images/design_assets/vf-fb-logo.png)