1. Find "Factory data reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-d52dfff3-aa90-487a-9449-616979dc5bac.png?width=212&height=380)
Press Additional Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-acea4a40-73e6-465a-ad2d-9886e77abdf1.png?width=212&height=380)
Press Back up and reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-4ee2416c-07c7-4e41-b7ec-4476892b3891.png?width=212&height=380)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-4129bece-8876-49e4-ae74-06f7e2808264.png?width=212&height=380)
2. Restore factory default settings
Press Erase All Content and Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-d5dd1d4a-80d9-45b8-9b2d-2005a2e30060.png?width=212&height=380)
Press Delete Data.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-9efb82db-ff55-4e9d-8483-e6b7cd85e243.png?width=212&height=380)
Press Delete Data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-22ebc0d2-77f5-4995-ad11-99139b0393d6.png?width=212&height=380)
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![](/Content/images/design_assets/vf-fb-logo.png)