1. Find "Factory data reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-5c5b1dd2-928f-4125-87a6-fc860b8fa080.png?width=212&height=424)
Press Additional Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-cbad5cf6-f7c0-4c7b-ad8d-9997d9cbf64f.png?width=212&height=424)
Press Back up and reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-72bf6bca-919b-42b4-a18f-47020e891d1b.png?width=212&height=424)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-5eb196f4-5b22-4dc7-bce9-7458a41d5893.png?width=212&height=424)
2. Restore factory default settings
Press Erase All Content & Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-91254e24-2b1d-4028-a329-4b04dff78d22.png?width=212&height=424)
Press Erase Data.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-967d7784-a1f9-4c00-93bb-b9b288f2f052.png?width=212&height=424)
Press Erase Data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-df445f24-4467-483b-a479-4a660a4be55d.png?width=212&height=424)
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![](/Content/images/design_assets/vf-fb-logo.png)