1. Find "Factory data reset"
Press Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-ed94474e-4f8b-4884-89ea-387ae192e64f.png?width=212&height=446)
Press Additional Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-1666e502-fe5d-4fa6-ba49-6694d0e99a88.png?width=212&height=446)
Press Back up and reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-b03f1aa7-3d3d-45e1-9f90-d3ec0a7d2ad1.png?width=212&height=446)
Press Factory data reset.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-d2b9bc00-eb93-4dfc-9014-24102e65f091.png?width=212&height=446)
2. Restore factory default settings
Press Erase All Content & Settings.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-2a1243ba-e396-4ee1-a747-a59e811b51dc.png?width=212&height=446)
Press Erase Data.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-b9322680-f6a2-4f10-89ed-a7aa5b4129a8.png?width=212&height=446)
Press Erase Data. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your phone and prepare it for use.
![](http://wmstatic.global.ssl.fastly.net/ml/7100822-f-084e1a91-024b-4943-b2ad-8dd5988acd4e.png?width=212&height=446)
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![](/Content/images/design_assets/vf-fb-logo.png)