OPPO R9s

OPPO R9s

Android 6.0.1

I can't send and receive email messages on my OPPO R9s Android 6.0.1

Cause 3 of 4: Your phone hasn't been set up for IMAP email correctly

To send and receive IMAP email messages, you need to set up your phone correctly for email messaging.

Solution: Set up your phone for IMAP email.

Step 1 of 33

Find "Accounts & sync"

Press Settings.

Step 2 of 33

Find "Accounts & sync"

Press Accounts & sync.

Step 3 of 33

Create new email account

Press Add account.

Step 4 of 33

Create new email account

Press Email.

Step 5 of 33

Enter email address

Press Email address (Support all common mailboxes) and key in your email address.

Step 6 of 33

Enter password

Press Password and key in the password for your email account.

Step 7 of 33

Select server type

Press the drop down list.

Step 8 of 33

Select server type

Press IMAP.

Step 9 of 33

Select server type

Press Sign in.

Step 10 of 33

Select server type

If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

Step 11 of 33

Enter username

Press the field next to "Username" and key in the username for your email account.

Step 12 of 33

Enter incoming server

Press the field next to "IMAP server" and key in the name of your email provider's incoming server.

143
Step 13 of 33

Enter incoming port

Press the field next to "Port" and key in 143.

Step 14 of 33

Turn off encryption of incoming email messages

Press the drop down list next to "Security type".

Step 15 of 33

Turn off encryption of incoming email messages

Press None to turn off the function.

smtp.vodafone.net.au
Step 16 of 33

Enter outgoing server

Press the field next to "SMTP server" and key in the name of your email provider's outgoing server. Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).

25
Step 17 of 33

Enter outgoing port

Press the field next to "Port" and key in 25.

Step 18 of 33

Turn off encryption of outgoing email messages

Press the drop down list next to "Security type".

Step 19 of 33

Turn off encryption of outgoing email messages

Press None to turn off the function.

Step 20 of 33

Turn SMTP authentication on or off

Press the field next to "SMTP standalone authentication" to turn the function on or off. Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.

Step 21 of 33

Turn SMTP authentication on or off

Press the field next to "Username" and key in the username for your email provider's outgoing server.

Step 22 of 33

Turn SMTP authentication on or off

Press the field next to "Password" and key in the password for your email provider's outgoing server.

Step 23 of 33

Turn SMTP authentication on or off

Press Done.

Step 24 of 33

Enter sender name

Press the field next to "Nickname" and key in the required sender name.

Step 25 of 33

Select setting for retrieval of new email messages

Press Inbox sync frequency.

Step 26 of 33

Select setting for retrieval of new email messages

Press the required setting.

Step 27 of 33

Select setting for retrieval of new email messages

Press Done.

Step 28 of 33

Enter email account name

Slide your finger right starting from the left side of the screen.

Step 29 of 33

Enter email account name

Press the settings icon.

Step 30 of 33

Enter email account name

Press the required email account.

Step 31 of 33

Enter email account name

Press the field next to "Account name" and key in the required name.

Step 32 of 33

Turn email message notifications on or off

Press the indicator next to "System notification bar displays new mail alerts" to turn the function on or off.

Step 33 of 33

Return to the home screen

Press the Home key to return to the home screen.

1 Find "Accounts & sync"

Press Settings.
Press Accounts & sync.

2 Create new email account

Press Add account.
Press Email.

3 Enter email address

Press Email address (Support all common mailboxes) and key in your email address.

4 Enter password

Press Password and key in the password for your email account.

5 Select server type

Press the drop down list.
Press IMAP.
Press Sign in.
If this screen is displayed, you email account has been recognised and set up automatically. Follow the instructions on the screen to key in more information and finish setting up your phone.

6 Enter username

Press the field next to "Username" and key in the username for your email account.

7 Enter incoming server

Press the field next to "IMAP server" and key in the name of your email provider's incoming server.

8 Enter incoming port

Press the field next to "Port" and key in 143.
143

9 Turn off encryption of incoming email messages

Press the drop down list next to "Security type".
Press None to turn off the function.

10 Enter outgoing server

Press the field next to "SMTP server" and key in the name of your email provider's outgoing server. Please note that if you can't send email messages when using your email provider's outgoing server, key in smtp.vodafone.net.au (Vodafone's outgoing server).
smtp.vodafone.net.au

11 Enter outgoing port

Press the field next to "Port" and key in 25.
25

12 Turn off encryption of outgoing email messages

Press the drop down list next to "Security type".
Press None to turn off the function.

13 Turn SMTP authentication on or off

Press the field next to "SMTP standalone authentication" to turn the function on or off. Please note that if you're using Vodafone's outgoing server, turn off SMTP authentication and leave the username and password fields empty.
Press the field next to "Username" and key in the username for your email provider's outgoing server.
Press the field next to "Password" and key in the password for your email provider's outgoing server.
Press Done.

14 Enter sender name

Press the field next to "Nickname" and key in the required sender name.

15 Select setting for retrieval of new email messages

Press Inbox sync frequency.
Press the required setting.
Press Done.

16 Enter email account name

Slide your finger right starting from the left side of the screen.
Press the settings icon.
Press the required email account.
Press the field next to "Account name" and key in the required name.

17 Turn email message notifications on or off

Press the indicator next to "System notification bar displays new mail alerts" to turn the function on or off.

18 Return to the home screen

Press the Home key to return to the home screen.

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